Please share the below information with local organizations, faith-based groups, neighborhood associations, and any other group who provides services. The more organizations aware of these changes, the better our community members will have access. Please keep in mind, this information is for use between organizations/agencies. Please encourage community members to call 2-1-1 for information and resources. 

HUD Resources for Infectious Disease Prevention & Response:

Topic Resource Title Link
Planning with your local public health authorities Questions to Assist CoCs and Public Health Authorities to Limit the Spread of Infectious Disease in Homeless Programs
Grant Funds & Eligible Costs Using CoC Program Funds for Infectious Disease Preparedness and Response
Eligible Program Costs for Infectious Disease Preparedness (This guidance would only apply to the emergency shelter or street outreach budget)
Toolkits for CoCs for preventing the spread of infectious disease: Preventing and Managing the Spread of Infectious Disease for People Experiencing Homelessness
Preventing and Managing the Spread of Infectious Disease within Shelters
Preventing and Managing the Spread of Infectious Disease within Encampments

These resources, future HUD updates, Centers for Disease Control and Prevention (CDC) guidance, and Technical Assistance (TA) materials can be found on the HUD Exchange Disease Risks and Homelessness Page:

Additional Resources

Kent County Resources:

Translation and Interpretation

Social Media: A spreadsheet ( has been created to translate short (social media length, not more than one paragraph) written materials for translation into Spanish (or other languages). Volunteers can sign up and fill those requests in the same document. This is an effort to free up the capacity of both professional translators working on longer and more complex informational documents (that are constantly being updated), and of bilingual organizational staff to focus on their work. Please share this resource widely!

Documents/Videos: The Hispanic Center of West Michigan has been given funds to cover the cost of translation and interpretation services for any organization for the time being.  The Center has the capability to turn around translation of written materials in 24 hours or less, in some 85 languages. They also have the capacity to do same day, simultaneous interpretation of things like press conferences or short videos. Holly Rea is the Center’s language services manager, and she is monitoring her email (, cell phone (616- 828-9679), and office phone (616- 742-0200 ext 132) for translation and interpretation requests. At this time, cost should not be seen as a barrier for organizations to access language services through the Center.  

Need Help? Contact 2-1-1 or visit their online database.

Grand Rapids Coalition to End Homelessness (CoC) Guidance:

  1. Committees – please cancel all meetings scheduled to take place in March
  2. Steering Council – will meet in March, but it will be through a virtual platform. The agenda with meeting information can be found on the Steering Council page.
  3. Any essential committee work that is time-sensitive should coordinate with Courtney for virtual/remote options

State of Michigan Resources

  • MDHHS Homeless Shelter Quick Sheet
  • MDHHS Webinar Materials: COVID-19 Information for Homeless Providers – Client Practice
  • MDHHS Webinar Materials: COVID-19 Information for Homeless Providers – Community Coordination
  • MDHHS Webinar Recording: COVID-19 Information for Homeless Providers – 3.19.20
  • The Campaign to End Homelessness website now hosts information and resources for Michigan homeless service providers. Guidance from MDHHS and MSHDA, toolkits from HUD, and opportunities to connect will be regularly updated at:
  • MCAH has put together a letter that agency staff can print out and keep with them as verification that they qualify as essential staff and meet the requirements necessary to be out of their home working during the COVID-19 outbreak crisis. If you would like to have a copy of this letter for staff in your community, please submit a request to

Local Operational Updates

Arbor Circle:

  • Phone: 616-451-3001 (ages 10+) 24/7 Crisis Line.
  • Shelter: The Bridge shelter is closed for now. Youth are encouraged to call to be connected to important resources and support. Street Outreach and continued services for runaway and homeless youth are being provided via tele-health.

Degage Ministries:

  • Meals: To-go meals are being served 8:00-9:45AM and 6:00-7:00PM, the dining room is closed.
  • Restrooms: available 7:00AM – 7:30PM every day. 
  • Life Enrichment Center: Showers, laundry facilities, lockers, and mail service will be open during our regular hours M-F, closed Saturday and Sunday. Other offices and programs are closed. 
  • Shelter: Individuals who are concerned about having a place to stay can contact our Resource Office at (616) 454-1661.
  • Open Door: women registered can remain  in Degage all day. Please call ahead to see if space is available.

God’s Kitchen:  

  • Phone: 616-224-0217
  • *Meals available at the back door, dining area closed*
  • Monday – Saturday: 12:30 to 2:30 pm.  Sunday: 2:30 to 4:00 pm


  • Drop-in Center is temporarily closed
  • Staff can be reached by phone (616.406.3945) or email:

Mel Trotter Ministries:

  • Phone: 616-454-8249 (ages 18+)
  • *Temperature checks are being performed on all staff and guests.  Those with a fever will go to a quarantine area to build a health safety plan with nursing staff.*
  • Shelter: Check-In 4:30p to 6pm. Men enter on Williams St.  Women enter on Commerce Ave.  Youth shelter is open.
  • Meals:  Breakfast at 7am.  Dinner at 7:15pm.  
  • Day Center: Open daily 7am to 4pm.