Please share the below information with local organizations, faith-based groups, neighborhood associations, and any other group who provides services. The more organizations aware of these changes, the better our community members will have access. Please keep in mind, this information is for use between organizations/agencies. Please encourage community members to call 2-1-1 for information and resources.
HUD Resources for Infectious Disease Prevention & Response:
These resources, future HUD updates, Centers for Disease Control and Prevention (CDC) guidance, and Technical Assistance (TA) materials can be found on the HUD Exchange Disease Risks and Homelessness Page:
- COVID-19: Essential Services for Encampments During an Infectious Disease Outbreak (HUD)
- COVID-19: Shelter Management During an Infectious Disease Outbreak (HUD)
- CDC: Interim Guidance for Responding to Coronavirus Disease 2019 (COVID-19) among People Experiencing Unsheltered Homelessness
- CDC: Interim Guidance for Homeless Service Providers to Plan and Respond to Coronavirus Disease 2019 (COVID-19)
- Specific Considerations for Public Health Authorities to Limit Infection Risk Among People Experiencing Homelessness
- COVID-19 HMIS Setup and Data Sharing Practices (HUD)
- COVID-19 & the HCH Community: Needed Policy Responses for a High-Risk Groups (National Health Care for the Homeless Council)
- Seattle & King County Interim Guidance – COVID-19 Homeless Service Providers (Seattle & King County)
- Screening Clients for Respiratory Infection Symptoms at Entry to Homeless Shelters (CDC)
- Screening clients for respiratory infection symptoms at entry to homeless shelters (CDC)
- Infectious Disease Preparedness Among Homeless Assistance Providers and Their Partners – March 10 Webinar Recording and Slides
- Office Hours: COVID-19 Planning & Response – March 13 Webinar Recording and Slides
- CDC: Interim Environmental Cleaning and Disinfection Recommendations for US Community Facilities with Suspected/Confirmed Coronavirus Disease 2019 (COVID-19)
- Coronavirus and Homelessness: National Alliance to End Homelessness lists resources and key takeaways
- Webinar: Reinforcing the Homelessness Crisis Response System: Lessons Learned from Seattle & King County: Slides and webinar recording
- Caring for Yourself & Others During the COVID-19 Pandemic: Managing Healthcare Workers’ Stress
Kent County Resources:
- Kent County Health Department: Their website lists up-to-date information and guidance.
- Grab-and-Go Meal Sites: Schools districts throughout Kent County are providing grab-and-go meals to students.
- Public Volunteer and Supply Need Matching. For detailed instructions for posting a general volunteer or supply need, click here.
Translation and Interpretation
Social Media: A spreadsheet (bit.ly/GRVolunteerTranslation) has been created to translate short (social media length, not more than one paragraph) written materials for translation into Spanish (or other languages). Volunteers can sign up and fill those requests in the same document. This is an effort to free up the capacity of both professional translators working on longer and more complex informational documents (that are constantly being updated), and of bilingual organizational staff to focus on their work. Please share this resource widely!
Documents/Videos: The Hispanic Center of West Michigan has been given funds to cover the cost of translation and interpretation services for any organization for the time being. The Center has the capability to turn around translation of written materials in 24 hours or less, in some 85 languages. They also have the capacity to do same day, simultaneous interpretation of things like press conferences or short videos. Holly Rea is the Center’s language services manager, and she is monitoring her email (firstname.lastname@example.org), cell phone (616- 828-9679), and office phone (616- 742-0200 ext 132) for translation and interpretation requests. At this time, cost should not be seen as a barrier for organizations to access language services through the Center.
Need Help? Contact 2-1-1 or visit their online database.
Grand Rapids Coalition to End Homelessness (CoC) Guidance:
- Committees – please cancel all meetings scheduled to take place in March
- Steering Council – will meet in March, but it will be through a virtual platform. The agenda with meeting information can be found on the Steering Council page.
- Any essential committee work that is time-sensitive should coordinate with Courtney for virtual/remote options
State of Michigan Resources
- MDHHS Homeless Shelter Quick Sheet
- MDHHS Webinar Materials: COVID-19 Information for Homeless Providers – Client Practice
- MDHHS Webinar Materials: COVID-19 Information for Homeless Providers – Community Coordination
- MDHHS Webinar Recording: COVID-19 Information for Homeless Providers – 3.19.20
- The Campaign to End Homelessness website now hosts information and resources for Michigan homeless service providers. Guidance from MDHHS and MSHDA, toolkits from HUD, and opportunities to connect will be regularly updated at: https://bit.ly/MCTEHCOVID19
- MCAH has put together a letter that agency staff can print out and keep with them as verification that they qualify as essential staff and meet the requirements necessary to be out of their home working during the COVID-19 outbreak crisis. If you would like to have a copy of this letter for staff in your community, please submit a request to email@example.com.
Local Operational Updates
- Phone: 616-451-3001 (ages 10+) 24/7 Crisis Line.
- Shelter: The Bridge shelter is closed for now. Youth are encouraged to call to be connected to important resources and support. Street Outreach and continued services for runaway and homeless youth are being provided via tele-health.
- Meals: To-go meals are being served 8:00-9:45AM and 6:00-7:00PM, the dining room is closed.
- Restrooms: available 7:00AM – 7:30PM every day.
- Life Enrichment Center: Showers, laundry facilities, lockers, and mail service will be open during our regular hours M-F, closed Saturday and Sunday. Other offices and programs are closed.
- Shelter: Individuals who are concerned about having a place to stay can contact our Resource Office at (616) 454-1661.
- Open Door: women registered can remain in Degage all day. Please call ahead to see if space is available.
- Phone: 616-224-0217
- *Meals available at the back door, dining area closed*
- Monday – Saturday: 12:30 to 2:30 pm. Sunday: 2:30 to 4:00 pm
- Drop-in Center is temporarily closed
- Staff can be reached by phone (616.406.3945) or email: firstname.lastname@example.org
Mel Trotter Ministries:
- Phone: 616-454-8249 (ages 18+)
- *Temperature checks are being performed on all staff and guests. Those with a fever will go to a quarantine area to build a health safety plan with nursing staff.*
- Shelter: Check-In 4:30p to 6pm. Men enter on Williams St. Women enter on Commerce Ave. Youth shelter is open.
- Meals: Breakfast at 7am. Dinner at 7:15pm.
- Day Center: Open daily 7am to 4pm.